The FTC Funeral Rule: What Every Family Is Entitled To
\u2014 Margaret Holloway, CFSP
Every funeral home in America is legally required to hand you a General Price List the moment you walk through the door — or read every price aloud if you call. Most families never know to ask.
The Federal Trade Commission’s Funeral Rule (16 C.F.R. Part 453) has been federal law since 1984. It requires funeral providers to give you an itemized General Price List (GPL) upon request — in person, by phone, or by mail. You are under no obligation to purchase a package.
The Rule also prohibits funeral homes from requiring you to purchase a casket from them, from misrepresenting legal embalming requirements (which are rarely mandatory), and from adding handling fees for caskets purchased elsewhere. Violations carry civil penalties up to $50,120 per infraction.
When you call a funeral home, say exactly this: "I’d like to request your General Price List as required by the FTC Funeral Rule." They must comply. If they hesitate, that tells you something important about how they’ll treat you during arrangements.